Krikey App's Privacy Policy

Welcome to Krikey app. We believe every user should have full control over their personal data. This privacy policy reflects that commitment.

We understand that many people have concerns about sharing information online — especially on gaming platforms. That is why Krikey app has nothing to hide. Here, in plain language, we explain what data we collect, why we collect it, where it is stored, and how it is kept secure.

This privacy policy has been drafted in accordance with international data protection standards. Please read it carefully before using any Krikey app service.

Krikey app collects only the information genuinely needed to provide its services. Requesting or collecting unnecessary data goes against our policy.

Krikey app uses your information only for specific, legitimate purposes. Below we clearly outline exactly what your data is used for:

• Account Management: To handle registration, verify logins, and maintain account security.
• Service Improvement: To analyse user experience and improve the Krikey app interface and features.
• Processing Financial Transactions: To ensure deposits, withdrawals, and bonus distributions are processed accurately.
• Fraud Prevention: To detect unusual activity and maintain the security of your account and the platform.
• Age Verification & KYC: To verify adult users in compliance with legal obligations.
• Customer Support: To resolve your issues quickly and effectively.
• Relevant Notifications: To notify you of new offers, bonuses, or important updates — you can opt out of this at any time.
• Legal Compliance: To comply with requests from government or regulatory authorities.

Your data will not be used beyond these stated purposes. You will be informed in advance of any changes.

Krikey app never sells your personal information. Data is shared with third parties only for operational purposes and always under strict confidentiality agreements.

Limited information may be shared in the following circumstances:

• Payment Providers: To process transactions with payment gateways such as bKash, Nagad, and Rocket.
• Technology Partners: Providers of server hosting, anti-fraud systems, and analytics services — all of whom are bound by confidentiality agreements.
• Legal Authorities: In response to lawful requests from courts or government authorities under the laws of Bangladesh.
• Fraud Investigation: With the relevant authorities in cases involving serious financial crime investigations.

Krikey app uses cookies on its website and app. Cookies are small text files stored in your browser that help improve your experience.

• Essential Cookies: For login sessions and security — the platform cannot function without these.
• Functional Cookies: To remember your preferred language and settings.
• Analytics Cookies: To understand usage patterns — you have the option to disable these.
• Marketing Cookies: To show you relevant offers — you can turn this off at any time.

Cookies can be deleted or blocked through your browser settings, though doing so may limit some functionality on the platform.

Krikey app retains your data only for as long as necessary. Personal information is typically deleted within 90 days of account closure.

• Financial transaction records may be retained for up to 5 years for legal compliance purposes.
• Relevant information is retained in cases of fraud or legal disputes until the matter is resolved.
• Anonymised analytics data may be retained long-term, but it cannot be used to directly identify you.

You may request account deletion at any time. All data beyond what is required by law will be erased within 30 business days.

As a Krikey app user, you have several important rights over your own data:

Krikey app uses industry-standard security technology to protect your data. Our security framework is regularly audited by independent third parties.

• All data transfers are secured with 256-bit SSL/TLS encryption.
• Passwords are hashed using the bcrypt algorithm — they cannot be read directly by anyone.
• Two-factor authentication (2FA) is enabled for suspicious login attempts.
• Database servers are isolated from the public internet and protected by a firewall.
• Regular security audits and penetration testing are conducted.
• Data backups are taken daily and stored in encrypted form.

That said, no system is 100% secure. We strongly encourage you to use a strong password and never share your account details with anyone.

Krikey app is strictly for users aged 18 and above. We do not knowingly collect information from anyone under the age of 18.

If we become aware that any data from a minor has been collected inadvertently, we will immediately close that account and delete all associated information. Parents or guardians may contact our support team regarding this matter.

Krikey app may update this privacy policy from time to time. For significant changes, a notification will be sent to your registered email or phone number.

Continued use of the platform after an updated policy is published will be considered your acceptance of the new terms. We recommend checking this page regularly.

If you have any questions or concerns, please reach out to our privacy team. We are always here to help.